There're plenty of shared web hosting companies on the market today, still most of them are resellers that have limited resources, particularly in terms of support. A good way to distinguish them is the option to reach the company over the telephone. The level of support that you'll receive through this way of communication may vary depending on the supplier - a few of them offer expert telephone support, many others offer common and customer support only since some matters are more time-consuming and it would be easier to be resolved via a trouble ticket, especially if the situation needs to be escalated. Still, it is good to find that you can contact your website hosting supplier since there're a lot of small matters which can be taken care of effortlessly and in a timely manner with a phone call, not mentioning that you'll be able to get additional information regarding the services even before you become a client.

Phone Support in Shared Web Hosting

If you decide to get one of our Linux shared web hosting packages, you can connect with our customer support crew over the telephone for 14 hours per day. We will help you select the perfect plan for your web sites as we believe that it's better to discuss these issues with a live person. If you already own an account, we will help you with your sales/billing questions and / or general matters, even with some tech situations that do not require a long time or escalation to an administrator since it'll be more appropriate to open a support ticket for time-consuming issues and have the entire correspondence in one place. We have phone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

When you want more information about the Linux semi-dedicated hosting packages that we offer, you are able to call any of the three support phone lines we have worldwide - in the U.S.A., the UK and Australia. Thus, you will be able to check ahead of time if our solutions are suitable for your web sites. If you are already our client and you own a semi-dedicated account, you are able to reach us on the phone for fourteen hours daily about any kind of billing or general matters. For strictly tech troubles you are able to take advantage of our ticketing system so as to contact our technical support since sometroubles simply need extra time to be solved, still we can help you over the phone with quite a lot of minor tech issues as well, saving you efforts and time.