For those who can’t have the right information on the phone or through our chat service, you can use our contact form. The technical support staff watches it 24–7–365 and we will respond within one hour. Keep in mind, the more info you present any time you contact us, the simpler it can be for us to do our job even sooner.
All blanks are required to be submitted apart from the ones noted as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 83999
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
You’ll be able to keep track of the situation of your server and look for existing difficulties at: www.properstatus.com