Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Site Control Panel you can find an exhaustive Help section featuring multiple educational articles and regularly asked questions. They are compiled by our support team of practiced techs. Simply fill in your question and our intelligent software will provide you with the best answer.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of educational video tutorials that visually explain how you can troubleshoot a common problem connected to your Linux shared web hosting packages account. You can find the tutorials in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 help desk service and a 1–hour ticket response guarantee. Our competent customer service technicians will be online for you 24–7 to reply to your questions and to settle any problem that you might possibly chance upon. Simply send a customer support ticket from the Help Center and we will respond back to you in a flash.