1 hour ticket response
Fast assistance is our leading duty and this is the reason why we have a team of qualified technicians who are ready to provide a quick response to any question that you could possibly have. Just post your helpdesk ticket from the Site Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute support ticket response time.
An Excellent Help Desk Support Service
We’ve got a team of web hosting support professionals who are eager to answer all your queries every time you require support. The vast majority of our technicians have lots of years of experience in the Linux shared web hosting packages field, which suggests that you can always count on quick and exhaustive answers to your inquiries.
A User–Friendly Help Section
In the Site Control Panel you’ll find an easy–to–browse Help section where you can find quick suggestions on how to use our services. You can see the answers to your queries in our F.A.Q. database, see more information in the web hosting account management articles or check the step–by–step video tutorials.