Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Warranty

  • Each ticket that you post to the technical help Dept will be attended to within approximately 1 hour. The popular questions shall be addressed as quickly as possible. However, if the support inquiry you have sent needs some help from a capable admin technician, we are going to forward the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Client Assist Service

  • We will be working for you 24/7 to offer you useful information and technical support and to assist you with any difficulty that you may have while handling your virtual server. We can easily support you with all pre–configured packages, including your Operating System, server management panel (in accordance with the VPS type) and the Site Control Panel designed entirely by us.

  • Intuitive help center
  • An Intuitive Help Section

  • A comprehensive and constantly updated articles base is integrated into our in–house built Site Control Panel. It offers quick tips on how to execute all the necessary site control tasks. The Help section provides exhaustive how to tutorials and step by step video training. You can reach the Help zone by hitting the Help or Video buttons in the right corner of each Control Panel section.