Q: What does the web site migration service entail? Will my web site be secure?
A: When your current hosting provider can no longer match the demands of your web site, or when you experience continual network downtime, or if you are forced to wait for hours for the client care team to reply to you, it might be a clever idea to change your provider, i.e. to move all the files for your websites as well as your databases from your current provider to your new provider. At Info Trade Group, we are aware that this can be difficult and time–consuming. Because of this, we’ll accomplish all that for you at no cost!Our professional technical team reps will migrate your website content from your current provider to us. Our techs have got plenty of experience migrating web sites and are able to handle everything – from a typical WordPress–powered blog or Joomla™–powered web site, to a very complex, custom–made app.
Q: How much time will the website migration process take?
A: We strive to perform all website migrations ASAP. Nevertheless, we don’t have a fixed time frame for website migrations. There are several factors that you need to consider – the mere size of your web site and the workload of our website migration team, etc. We always try to perform each migration within 48 hours. With smaller websites, our team usually manages to finish in less than 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: Yep. We’ll need the name of the site that you want us to transfer. We’ll also require a means to access your old web hosting account so that we can get the files associated with your site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: Your web site will continue to work just like it did before with your old web hosting provider. After we have finished the migration, your web site will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is update the name server resource records associated with your domain. Your web site will be migrated to us without any downtime.
Q: Will my current web hosting provider discover that I’m leaving them?
A: While we transfer your web content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. In essence, if we can access your Control Panel, we will be able to migrate your website.The only platforms that we don’t support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.